We want you to love your ritual. If something isn't right, we're here to help.
Returns
Unopened products may be returned within 30 days of delivery for a full refund of the product price. If you've opened a product and it isn't right for you, reach out within 30 days and we'll make it right.
How to start a return
Email contact@serelise.com with your order number and we'll send return instructions. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
Refunds
Once we receive your return, refunds are issued to your original payment method within 5–10 business days.
Damaged or incorrect items
If your order arrives damaged or incorrect, email us within 7 days with a photo and we'll replace it at no cost.
Serelise Studio · 232 E 2nd St, Los Angeles, CA 90012, USA · contact@serelise.com